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Learning All About The Benefits Of Automated Phone Systems

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Learning All About The Benefits Of Automated Phone Systems

Hi, my name is Eva Roulden. Welcome to my site about automated phone services. If you're a business owner, you know how hard it is to take and direct a large volume of calls. Clients tend to call in at the same times each day, overloading the main operator with requests. By signing up for an automated system, you can route the calls to the appropriate department without sending the callers to the receptionist first. In fact, the callers themselves can utilize the system to pick their intended call recipient. As a result, calls are resolved faster than ever. Furthermore, clients end the call on a positive note more often than before. I will teach you about different automated phone service options through this site. I will also discuss ways to help callers navigate the system appropriately. Come by again soon.

3 Advantages Of VOIP Phone Systems For Businesses

30 January 2016
 Categories: , Blog

If you are a business owner, you know that communication with both customers and employees is central to success. While many businesses still use traditional PBX phone systems, voice over IP improves on these systems in many ways. Here are three advantages of using a small business VOIP phone system.

Portability

If your company has remote employees, a VOIP phone system could be the best way for these employees to stay in touch. VOIP phone systems can be accessed from anywhere in the world that has a broadband internet connection. Most VOIP systems include a simple graphical interface that employees can log into to access their voice mail and make and receive calls using their own unique extensions.

Additional Features

The more interfaces that your employees have to work with, the lower your company's productivity is likely to be. Traditional phone systems do not have the capability to interface with email, instant messaging, and other digital systems. VOIP systems allow employees to use a single login for all of the digital communications that your company uses.

VOIP phone systems allow you to perform remote videoconferencing so that you can have detailed meetings over the internet. Additionally, many VOIP systems offer "find me/follow me" call routing. With this system, an employee's office phone, remote VOIP phone, and cell phone are all connected and will ring in a specified sequence before the caller is sent to voice mail.

Savings

Installing a VOIP phone system can provide long-term savings for your business. Because calls no longer use conventional telecommunications lines and are instead sent over the internet, long-distance calls become much less expensive. Additionally, your business's phone numbers are no longer tied to your geographic location. If you will primarily be doing business in one country, your phone numbers can be localized for that country to reduce the costs of communicating with customers even further.

VOIP phone systems are primarily software-based, so there is no need to install additional phone lines every time you want to expand your system. VOIP providers offer equipment that integrates easily with your existing network infrastructure. In most cases, the equipment required to extend your system is as simple as a VOIP adapter that connects to a work computer via USB, and a VOIP-compatible headset. Because there is less hardware involved, the cost of expanding a VOIP system will always be significantly lower than expanding a PBX system.

The features and savings that VOIP phone systems provide make them a viable option for any business. Consider upgrading to VOIP so your business can have the most advanced phone system available.